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Key Quality Considerations for VoIP Networks

Jun 28, 2020

Question: Voice over IP (VoIP) carries digital voice calls through the Internet. What are the key quality and availability issues of VoIP compared to the legacy telephony system and the probable causes?


Answer: Legacy telephone systems have their own dedicated network to operate on.


This network was “fine tuned”...

Send Internet Fax using 8x8 Virtual Office (Demo)

Jun 20, 2020


Do you believe that faxing in the 21st century is dead?


Allen Iverson on faxing in 2020


Think again!


The days of having a machine with paper, ink and a dedicated phone line are but Internet fax is alive and well.


Internet fax is one of the standard features available in Virtual Office. 


In this demonstration, I cover how to setup...

Jun 19, 2020

Happy Juneteenth! This year marks a special moment in this celebration as the Black Lives Matter movement caught the world's attention. In this episode, I share about the history of Juneteenth, the communications gap that proceeded freedom and how today's technology has shorten the gap. I also discuss how the message of...

Juneteenth and the Communication Gap Transcript

Jun 19, 2020

Hey, what's up? This is Jahmal Abbott, thanks for tuning in. I know it's been a while, but I'm so thankful and glad that you're here with me for another episode. So today, I just want to share a couple thoughts on my mind. And I know it's been a while. So I promise to get back to you soon with more news and insights...

How to Enable Additional Security in 8x8 Video Meetings

Jun 3, 2020


Security for video meetings have been top of mind as several users contend with bad actors crashing these events.


Some uninvited guest have displayed inappropriate, immature and derogatory behavior which causes an unforgettable experience for your attendees.


In this demonstration, I show how to enable additional...